Arriving early or late

Please send a text message to notify me of any early arrivals. I will inform you when I am ready to begin your appointment. If you anticipate being late, please notify me as soon as possible. Depending on the appointment type, you may need to be rescheduled to avoid inconvenience to other guests — a late cancellation fee will apply.

Booking deposits

New guests booking for the first time must send a $26.25 deposit to secure their appointment. A deposit of $52.50 is required for all cosmetic tattoo services for new and existing guests. If a deposit is not received within 2 hours of your booking, your requested appointment will be cancelled.

Any deposits sent are transferable to a later date with a minimum of 24 hours notice (48 hours for cosmetic tattoo procedures). However, if you cancel or reschedule within this late period, your deposit will be forfeited, and a new one will be required to rebook. Your deposit will be deducted from the total amount owed for the service. By booking, you agree to adhere to this policy. Deposits can be sent via e-transfer to info@facefwrd.ca

Cancellation Policy

I understand that circumstances can change. Please inform me as soon as possible if you need to change or cancel an upcoming appointment. Your appointment time is reserved exclusively for you, and late cancellations or missed visits affect other guests. As such, I require 24 hours notice for most appointments. Cosmetic tattoo services require 48 hours notice.

Guests who provide less than the required notice will be subject to a flat cancellation fee of $25. For cosmetic tattoo services, your deposit will be forfeited, and a new deposit will be required to rebook.

Guests who cancel within 2 hours of their scheduled appointment will be charged 50% of the appointment cost.

No shows

Failure to attend a scheduled appointment without prior notification will result in owing 100% of the missed appointment fee before being able to rebook.

Accepted payment methods

I accept cash, debit, and credit cards for your convenience.